FAQs

When Will My Order Ship?

Orders are usually processed and shipped within 1-3 business days of purchase.

How Long Does Shipping Take?

Our shipping timing for US and Canada is 5 to 10 business day. Please note this does not include processing days which are 1-3 business days.  

When will I get the tracking number?

Your tracking number will be updated in 3-5 business days after your order has been shipped.

How Do I Cancel An Order?

We are only able to cancel orders within the first 12 hours after the order is placed. After that, the order has most likely been processed and is preparing for shipment or has been shipped. Once this takes effect, it is out of our hands. We apologise for any inconvenience this may cause, but we pride ourselves on prompt service and this includes getting your orders out as fast as possible.

Is checkout safe and secure on this site?

You can be sure that all purchases here are safe and secure and are SSL-encrypted to protect your data!